So, I got a call today. An older lady. Legally blind. Apparently, she had a neighbor read the stuff off, and write it down for her. I'm still trying to figure out why, if she's blind, she had the neighbor right it down instead of stay and make the call for her.
Needless to say, the neighbor read it wrong. Not the first time. Had a lot of customers do that. Generally, I can ask if they have access to the dishwasher, and have them double check, ten times out of ten? They had it wrong, we get the right one down. Now. Instead of understanding this, the woman starts ranting, for a solid six minutes. (And I get paid per minute, so I wasn't complaining about it.) About how she will NEVER Buy this brand again, all because of me. Because her neighbor is such a smart bright woman who can't possibly have read it wrong. And it's now my fault her blood pressure is going up.
Yeah... Love people. Almost as good as the barely out of their teens who threaten to sue when they can't read the tags.
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